Getting Started

Interested in Scout? Here's a quick overview of Scout and how it works.

1 article

Frequently Asked Questions

Learn more about the system and find answers to common questions about Scout.

1 article

User Manual

Arming/Disarming, Managing Members, Notification Settings, Testing Devices, and more.

10 articles

Shipping and Orders

Shipping and Orders FAQ, Returns, Exchanges, Scout Warranty

3 articles


Installation Guide

2 articles


Overview of monitoring plans and how to modify, upgrade, or cancel.

6 articles


Troubleshoot issues with your Scout Alarm hardware.

6 articles


Integration overview plus info on LIFX, Hue, IFTTT, Nest, and Alexa integrations.

5 articles

Professional Monitoring for SmartThings

FAQ for SmartThings customers subscribed to Scout Alarm Professional Monitoring.

6 articles