Device Installation

Troubleshooting to install your Scout system successfully.

5 articles

Installation Guide

Online version of the installation guide you received with your system.

1 article

LED Light Guide

A visual representation of the different lights on the Hub and the Door Panel.

1 article



Become more familiar with the hardware: batteries, devices, everything.

9 articles


Learn more about notifications, alerts, capabilities and the mobile web/app.

6 articles


Answers around questions that may come up during your Scout installation process.

8 articles


Evaluate the various options of monitoring plans we have available for you.

7 articles

Shipping & Orders

How to check on your Scout order and make changes and updates.

5 articles

Scout Policies

Our policies around returns, refunds, defective devices and our warranty.

4 articles

Sellers & Distributors

Learn more on how to become a seller/distributor of Scout.

2 articles

Professional Monitoring for SmartThings

Everything you need to know about Professional Monitoring for your SmartThings.

6 articles


Answers to which products/services Scout can integrate with.

3 articles


Not in the US? Here are Scout's capabilities internationally.

3 articles